Freedom Harness Chewing Warranty
Freedom Harness Chewing Warranty
NOTE: PLEASE READ DESCRIPTION BELOW FOR DETAILED REPLACEMENT PROCESS.
NOTE: PLEASE READ DESCRIPTION BELOW FOR DETAILED REPLACEMENT PROCESS.
NOTE: Only purchase the chewing warranty if you have an actual chewed Freedom Harness right now!
Here’s how it works:
1. Purchase the warranty (one warranty per harness)
2. Email us at woof@2houndsdesign.com and include the following:
A picture of your chewed harness showing the chewed strap and the size tag (the size tag can be found where the middle front strap is sewn around the velvet strap)
Confirm the harness color
Please note: One (1) warranty is good for replacing one (1) harness only.
Examples:
-If you have two chewed Freedom No-Pull harnesses that need replacing, you must purchase two warranties.
-If your replacement Freedom No-Pull harness gets chewed and needs replacing, you must purchase another warranty.
Also, purchasing this warranty when buying a new Freedom No-Pull harness is unnecessary. You can buy the warranty whenever you need it.
The replacement warranty is for the harness only and does not cover the training leash. Please let us know if you have a chewed leash.
About the Freedom Harness and Chewing
The nylon webbing used for the Freedom No-Pull harness has a 3800 lb test strength, the same grade used to tow small vehicles. It does not break apart or fray when worn by a dog, no matter how large or strong. However, it can rip if it is chewed on or comes into contact with something sharp.
As the harness is designed for walking your dog, we recommend not leaving it on your dog when you are not actively using it to walk/train him or her. If the harness is on a dog when unattended, it takes only a few seconds for the dog to nip a strap.
*Note: Dirty, outgrown, or lost Freedom No-Pull harnesses are not covered by the warranty.
*Additional Note: The chewing warranty is excluded from all coupons.
Since 2003, 2 Hounds Design has been making quality products that dogs love wearing and people love using! We use Lean Manufacturing principles to drive continuous improvement in the areas of quality, comfort, and on time delivery.