Very cute just too heavy for my girl.
Order process and shipping both went well. Product was as expected design-wise and appeared solid and well made. The metal hardware on the buckle martingale on its own isn't too much but when the matching lead was attached it was much heavier than expected -too much for my dog, although the size was what she has worn in the past. I contacted customer service to identify my options. Response was quick. Rather than, as suggested, "donating" and purchasing a smaller size (which would total over $100 for a collar and a lead) I'll be returning and take the shipping and restocking fee loss.